We understand that protecting your personal information is important. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you access our website, services, and online courses, including Metamorphosis (the “Services”).
In this Privacy Policy, “we”, “us”, or “our” refers to Caramia Creative LLC and Jai Long Co (also known as Enerjai Electrical Pty Ltd ATF Long Trading Trust).
1. Personal Information We Collect
We may collect the following types of personal information:
Your name
Contact details (email address and phone number)
Billing and payment information (processed via third-party providers)
Business details (if applicable)
Information you provide when enrolling in the Course or interacting with us
Your preferences, feedback, and responses
Details of products or services you have purchased or shown interest in
Technical data including IP address, browser type, device information, location data, and website usage
Communications between you and us
Information shared through community platforms (including WhatsApp)
We may collect this information directly from you or through third-party services.
2. How We Collect Your Information
We collect personal information when you:
Purchase or enroll in the Course
Use our website or Services
Join our community (including WhatsApp groups)
Subscribe to emails or marketing
Interact with us via social media or support channels
3. How We Use Your Information
We may use your personal information to:
Provide access to the Course and Services
Process payments and manage your account
Communicate with you (including updates and support)
Improve our Services, content, and user experience
Send marketing communications (you may opt out at any time)
Conduct analytics, research, and business development
Deliver community experiences (including WhatsApp groups)
Comply with legal obligations
4. Third-Party Services & Platforms
We use third-party providers to deliver our Services, including:
Go High Level — to host the Course, manage accounts, and communications
Payment processors (such as Stripe or PayPal) — to securely process transactions
WhatsApp (Meta) — to facilitate community communication and engagement
Analytics and advertising platforms (such as Google and Meta)
By using our Services, you acknowledge that your information may be processed by these third parties in accordance with their respective privacy policies.
5. Disclosure of Personal Information
We may disclose your personal information to:
Our employees, contractors, and related entities
Third-party service providers necessary to deliver our Services
Marketing and advertising platforms (where permitted)
Professional advisors (including legal and financial advisors)
Regulatory authorities, courts, or law enforcement where required by law
Business partners or in connection with a sale or restructuring of the business
You acknowledge that participation in community platforms (such as WhatsApp groups) may involve sharing limited personal information with other members as part of the experience.
6. International Data Transfers
Your personal information may be stored or processed outside your country of residence, including in the United States and other jurisdictions.
By using our Services, you consent to the transfer of your information internationally and acknowledge that privacy protections may differ between jurisdictions.
7. Your Rights & Choices
You have the right to:
Access your personal information
Request corrections to inaccurate or outdated data
Request deletion of your data where applicable
Opt out of marketing communications
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to:
Provide the Services
Comply with legal obligations
Resolve disputes
9. Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure, and you acknowledge that you provide information at your own risk.
10. Cookies & Tracking
We use cookies and similar technologies to:
Improve user experience
Analyse website traffic
Support marketing and advertising
You can control cookies through your browser settings.
11. Third-Party Links
Our Services may contain links to external websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy at any time. Any updated version will be published on our website. Continued use of the Services constitutes acceptance of the updated policy.
13. Contact
Caramia Creative LLC
Jai Long Co (Enerjai Electrical Pty Ltd ATF Long Trading Trust)
Email: help@jointhemetamorphosis.com
Last Updated
April 2026